Stockholm’s quality work

Happy winners of the City’s Quality Prize

The City of Stockholm’s service shall be characterised by good quality. All quality work in the City aims to create value for Stockholmers. Each employee of the City contributes to the vision of a world-class Stockholm.

Quality work in all operations in the City aims at achieving increased freedom of choice for Stockholmers, and superb municipally funded services. Development and improvement are key concepts in the City’s quality work.

The City is delighted to report that meticulous quality work pays off. In 2009 the City of Stockholm was named Sweden’s Quality Municipality, a distinction the city retained until autumn 2011.

Quality Prize

The City’s Quality Prize rewards and recognises good examples of operational development. When examples from units that have made good progress are shared, other units are given an opportunity to act on these ideas. This stimulates quality development and increases the potential to learn from each other.

Nominations for the City’s Quality Prize is based on requirements regarding systemisation, structure and results. The units taking part in the competition must be able to describe their working methods for managing, following-up and developing the operation based on needs and overall goals.

The winning units have laid an excellent foundation for goal-oriented management and operational development – a prerequisite for sustainable results for Stockholmers.

Renewal Prize

The City has rewarded and encouraged work on systematic operational development for several years. In 2010, the City established a prize to reward renewal, creativity and innovation named The Renewal Prize. As many as 48 applications were submitted. The aim of the Renewal Prize is to recognise efforts which ahve improved quality, increased efficiency, contributed to sustainable development and/or developed innovative working methods. All with the aim of increasing benefits for those who use the City’s services – Stockholmers.